Rush Services Questions

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The message below is updated each time there is a change in the status of our service. If you wonder if we are in business, the answer is: Yes we are, and this is the status of our service:

: PLEASE READ
Important Scheduling Notice

At this time we are booked with work commitments until October 2008. New orders placed on this Web site will be processed in the order received, beginning early October 2008. Our Receiving Department will accept and date-stamp packages received, for processing in order in which they were received. The packages WILL NOT be entered into our Order Tracking System until early October 2008 (please do not panic if you do not see your order in the Order Tracking System). Email inquiries received after July 7 will be answered October 2008. Phone support will resume at the same time.
Should we develop any available processing capacity before October 2008, we will update this message. Please stay tuned.
Please feel free to submit orders at this time, for processing in October 2008. Please DO NOT PLACE AN ORDER if it must be processed before October 2008. We anticipate a heavy workload in October and November 2008. If you have projects for Holiday Season 2008, may we suggest that you send in your order as early as possible. Orders will be processed in the order received. Wise customers order early
If you wonder "is it worth submitting an order now and waiting for processing in October", we think YES. We have hundreds of loyal customers who would not think of sending their work to anyone else but to us and they think that the wait is worthwhile. Submitting your order now, early "in line", will ensure much quicker processing in October. The closer you place the order to October, the longer the wait for order completion in October/November.
We thank you, our loyal customers and new clients, for your tremendous support!
All the best,
Cristian Coban, Ph.D.
President, CVC Productions

Extreme Quality™ • • • DVD Transfers • • • DVD Conversions
Extreme Quality™ Audio Conversions	Re-birth of QUAD!	Extreme Quality™ Video Conversions	VCD / Video CD™ Video Transfers to CD
Audio Terms Explained

Extreme Quality™ Video Transfers to DVD The quality is outstanding! The price is extremely affordable! Most formats accepted, including LaserDisc and Beta. See DETAILS.
TAPE - Short life: Tape has a very limited life - Wear: Each tape play shortens the life of the tape - Machines "eat" tape!	DVD - Long life: DVD's have a shelf life of over 100 years - No wear: DVD's can be played back an unlimited number of times
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Q: I have a deadline and I REALLY need to receive my transfer in less than your "normal" processing time. Can you help me?
A:	- Yes. Please select one of our RUSH Services: A. STANDARD Rush Service - 1 week check-in to check-out (Example: check-in at our studio on Tuesday, check-out the following week Tuesday) B. EXPEDITED Rush Service - 72 hours check-in to check-out weekdays (Example: check-in at our studio Tuesday at 4:00 PM, check-out at 4:00 PM Friday) C. SUPER EXPRESS Service (Saturday included) - 72 hours check-in to check-out including Saturdays (Example: check-in at our studio Wednesday at 10:00 AM, check-out at 10:00 AM Saturday) Please note that for our RUSH Services the clock starts ticking when we check-in your order into our system, and stops ticking when we check-out your order out of our system. Click here to read the complete Rush Services policy IMPORTANT: - If you are ordering a rush service and you have a hard deadline we urge you to contact us before you ship your recordings to us in order to get our OK. - Mark RUSH on your box so it will be given high priority once we receive it.
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Q: Where are the prices for your RUSH Services?
A:	- You'll find all prices, options and availability for our RUSH Services on our Order Form. RUSH Services have a limited availability. We offer RUSH Services only when we know we can fulfill rush orders. We do not offer rush services at times when we are overcommitted and we can not be sure that we will be able to honor our promise.
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Q: Do you guarantee that I will receive my order by the date specified?
A:	- We are able to guarantee our in studio processing time (from check-in to check-out) to be of the length specified by the RUSH Service you selected. Shipping time to our studio and from our studio back to the client is outside our control and outside any guarantee we may offer. There are other conditions and limitations, clearly spelled out in our Rush Service policy. Please read our Rush Service policy before ordering, and order only if you agree with our policy.
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Q: My order is larger than described on your order form (for one Rush Service). Can I order multiple Rush Services for my large order?
A:	- No, unless you obtain our OK. We ask our customers to only order a "quantity of 1" for any Rush Service selected. If too many people select Rush Services for large orders at the same time we will not be able to deliver. If your order is larger, you MUST obtain our OK before selecting a quantity larger than 1 for any of the Rush Services selected.
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Q: If I place my order today (Tuesday) using your 1 week Rush Service, does it mean that I will receive my transfer next week Tuesday?
A:	- No. Our 1 week Rush Service will process your transfer in 1 week from the time your recording was received at our studio and checked into our system until the time we check the order out of our system. You must add the time you take to ship the order, the transit time to our studio, the time until the next available courier pickup and the transit time from our studio back to you.
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CVC Productions

sound restoration	video conversions	video cd's	QUAD	audio conversions	video transfer to DVD	panoramic views
	preserve recordings			audio terms explained

Questions about RUSH Services:

Q: I have a deadline and I REALLY need to receive my transfer in less than your "normal" processing time. Can you help me?

A:

Q: Where are the prices for your RUSH Services?

A:

Q: Do you guarantee that I will receive my order by the date specified?

A:

Q: My order is larger than described on your order form (for one Rush Service). Can I order multiple Rush Services for my large order?

A:

Q: If I place my order today (Tuesday) using your 1 week Rush Service, does it mean that I will receive my transfer next week Tuesday?

A:

Do you have any questions not answered on this page? E-mail us and we'll rush the answer to you.
Ready to order?
Do you want to listen to some musical examples?
Do you want to know what others are saying about our service?

: PLEASE READ
Important Scheduling Notice

Extreme Quality™
• • • DVD Transfers • • •
DVD Conversions

Extreme Quality™
Audio Conversions

Re-birth of
QUAD!

Extreme Quality™
Video Conversions

VCD / Video CD™
Video Transfers to CD

Audio Terms Explained

Questions about RUSH Services:

Q: I have a deadline and I REALLY need to receive my transfer in less than your "normal" processing time. Can you help me?

A:

Q: Where are the prices for your RUSH Services?

A:

Q: Do you guarantee that I will receive my order by the date specified?

A:

Q: My order is larger than described on your order form (for one Rush Service). Can I order multiple Rush Services for my large order?

A:

Q: If I place my order today (Tuesday) using your 1 week Rush Service, does it mean that I will receive my transfer next week Tuesday?

A:

Do you have any questions not answered on this page? E-mail us and we'll rush the answer to you. Ready to order? Do you want to listen to some musical examples? Do you want to know what others are saying about our service?

Extreme Quality™ • • • DVD Transfers • • • DVD Conversions

Extreme Quality™ Audio Conversions

Re-birth of QUAD!

Extreme Quality™ Video Conversions